Seniors Centre

Bank with confidence.

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Seniors make up a large portion of our customer base. Their health and safety at this time are a major focus for us as they are the most vulnerable in our communities. We’re committed to developing initiatives to help them get their banking done remotely, reducing touch points so they can stay home and stay safe.  

 

We launched this new information hub for seniors called Bank with Confidence; a tool to guide you through all of the possibilities that digital banking has to offer.

 

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Here are some resources you can use to bank safely and securely during this time.

Scotia OnLine Banking

Manage your everyday banking from your laptop or desktop PC. 

Learn More, Scotia OnLine Banking
Scotia Caribbean App

Be in the know,
while you bank on the go.

Learn More, Scotia Caribbean App
ATMs

Convenient and accessible banking throughout Barbados.

Learn More, ATMs
Step-by-step guides

Get started with our easy to follow, online banking guides.

Learn More, Step-by-step guides
At the Branch

Get the latest updates on in-branch banking,
across Barbados.

Learn More, At the Branch

What our customers are saying.

"

“Using the NEW Scotia Caribbean app is so easy! I added the cable, water and electric companies to my list of payees so paying my bills takes me less than 30 minutes! I used to think that I need to be really tech savvy to use my phone to do my banking but, after my granddaughter helped me set up the App on my phone 5 months ago, I’ve been doing all of my banking from the comfort and safety of my home.” 

65 year old Scotiabank Customer, Bridgetown.
"

I’ve been using Scotia OnLine Banking for the past 3 years or so and I love it! Getting around has gotten a little harder for me so it was important that I learn new ways to still get things done. I use Scotia OnLine banking to pay all my bills, access my monthly statements and check my account balance. And, my favourite feature is Scotiabank Alerts! I get an email every time I use my card which helps me to keep track of my money''

74 year old Scotiabank Customer, Holetown

Online banking tips.

How to create a password

Create a strong password by using a unique word or phrase that you will easily remember. Your password should be a combination of numbers and both uppercase and lowercase letters, as well as symbols, such as an exclamation point or a question mark. The more complex your password is, the stronger it will be.

How to reset your  online banking password

If you've forgotten your password and need to reset it, you can do so now by entering your username into our OnLine Banking login

Select “Forgot your password?'' and follow the on-screen instructions.

NOTE: If you don't have a registered email on your profile, please visit your nearest branch.

How to print your account statement

Sign in to Scotia OnLine Banking. On the "account overview" page, click the "Settings" icon on the menu and select “Online Statements" from the dropdown. On the "Online Statements" page choose an account and select the month to view the statement. See our step by step guide.

 

Understand the safety and security of online banking and your obligations to help protect against fraud.

Did You Know?
More than half of all Scotiabank transactions already take place through online and mobile. 

Online banking is not a new development – it's at the heart of how we operate, and we are committed to keeping your accounts and financial information safe and secure. 

As part of this commitment, we have a number of security measures to help ensure the integrity of your transactions and your account information. 

You can learn more about our Online Security Guarantee and your obligations, and all of the ways we protect your accounts in our Security Centre.

We offer a free service that will help you protect your accounts. You can monitor your accounts for unusual activity with Scotiabank Alerts. 

Report any suspicious activity immediately, by calling (246) 426-7000

Do more banking tasks using our ATMs and telephone banking.

Many people would be surprised to learn how many day-to-day banking tasks can be performed either on the telephone or at the ATM. 

Learn more about the things you can do at the ATM.

You can use telephone banking from your landline or mobile phone to pay bills, transfer money, and check your account balances. Learn more about telephone banking.

Seniors are also eligible for the Total Access Account which offers zero monthly fees.
Learn more about the Total Access Senior Account.

Require some assistance? 

Call us on (246) 426-7000 or send an email.