Contact Us

To submit a credit card or debit card transaction dispute, please complete the Cardholder Statement of Dispute Form and email to: CustomerSupportUnitTT@scotiabank.com.

Kindly note:

• Additional documents may be required.
• A request to investigate must be submitted within 90 days of transaction. 

Phone: (246) 467 3272
Monday to Friday, 8:00 A.M. to 5:00 P.M.

• Mr. Michael Lorde, Data Privacy Officer
• Email: DPOBarbados@scotiabank.com

We want to help you resolve any issues as quickly as possible. Click here for information on how to resolve a complaint.

As part of our regulatory obligation and to maintain up-to-date client records, we may reach out to you with a Request for Information. Click here to learn more.