Enroll in Scotia OnLine
Sign up for Scotia OnLine from the comfort of your home.
Here's what you'll need.
Your ID, email address and personal information must match your customer profile.
Laptop or Desktop
Let's get you signed up.
Follow the steps below to sign up for Scotia OnLine.
Step 1 - Go to the sign in page
Step 2 - Enter your customer information
- First name
- Last name
- Date of Birth
- Select ID Type (must match your customer profile)
- Enter ID number (ID number should not contain dashes (-) or spaces
If your information does not match your customer profile, you will have to review and re-enter the data that is incorrect. You will not be informed of what information is incorrect.
⚠️If you enter your ID incorrectly 3 times you will be locked out for 24 hours.
Step 3 - Authentication
To confirm it's you, our system will send a verification code to the email address that is connected to your customer profile.
If you don't have an email address, connected to your profile, you will not be able to complete the registration.
Please contact us at customercareBB@scotiabank.com
Step 4 - Create a username
Create a username that is unique, secure and easy for you to remember. Once you create a username, you will not be able to change it.
- Should be all lowercase
- Can include a period (.) hyphen (-) or underscore (_) but not in a row.
- Should be 8-32 characters long
- Have at least one letter
Step 5 - Create a password
Create a password that is easy for you to remember but hard for someone to guess.
- Cannot have any spaces or special characters and must be different from your username
- Must be between 8-32 cahracters long
- Have one upper and lowercase letter
- Have at least one number
Step 6 - Read the Terms & Conditions
As a final step, please read the Terms & Conditions. When you're ready to proceed, click the checkbox "I have read and agree to the Terms & Conditions" and click confirm.
Step 7 - Setup complete
You are not successfully enrolled for Scotia OnLine and Mobile banking. To access from your iOS or Android, smartphone, download the Scotia Caribbean app.