Enroll in Scotia OnLine

Sign up for Scotia OnLine from the comfort of your home.

Here's what you'll need.

Your ID, email address and personal information must match your customer profile.

Personal Identification
Laptop or Desktop
Email Address

Let's get you signed up. 

Follow the steps below to sign up for Scotia OnLine.

Step 1 - Go to the sign in page

Go to the sign in page for Scotia OnLine and click on "enroll now". For the best experience, we recommend using a laptop or desktop computer. 

Step 2 - Enter your customer information

Please enter your:
  • First name
  • Last name
  • Date of Birth
  • Select ID Type (must match your customer profile)
  • Enter ID number (ID number should not contain dashes (-) or spaces

If your information does not match your customer profile, you will have to review and re-enter the data that is incorrect. You will not be informed of what information is incorrect. 

⚠️If you enter your ID incorrectly 3 times you will be locked out for 24 hours.

Step 3 - Authentication

To confirm it's you, our system will send a verification code to the email address that is connected to your customer profile.

If you don't have an email address, connected to your profile, you will not be able to complete the registration.

Please contact us at customercareBB@scotiabank.com
for assistance.


Step 4 - Create a username



Create a username that is unique, secure and easy for you to remember. Once you create a username, you will not be able to change it. 

Username criteria: 

  • Should be all lowercase
  • Can include a period (.) hyphen (-) or underscore (_) but not in a row.
  • Should be 8-32 characters long
  • Have at least one letter

Step 5 - Create a password


Create a password that is easy for you to remember but hard for someone to guess.

Password criteria:

  • Cannot have any spaces or special characters and must be different from your username
  • Must be between 8-32 cahracters long
  • Have one upper and lowercase letter
  • Have at least one number

Step 6 - Read the Terms & Conditions

As a final step, please read the Terms & Conditions. When you're ready to proceed, click the checkbox "I have read and agree to the Terms & Conditions" and click confirm. 


Step 7 - Setup complete


You are not successfully enrolled for Scotia OnLine and Mobile banking. To access from your iOS or Android, smartphone, download the Scotia Caribbean app.


Enroll Now

Sign up for Scotia OnLine