Contact Us

We're here to help. If you have any questions or concerns about our products or services, feel free to contact our Customer Support team at the numbers listed below.


For General Banking enquiries:

Scotiabank Barbados Contact Centre

Phone: (246) 426-7000


For Credit Card and Debit Card Transaction Dispute:

To submit a credit card or debit card transaction dispute, please complete the Cardholder Statement of Dispute Form and email to:

Kindly note:

  • Additional documents may be required.
  • A request to investigate must be submitted within 90 days of transaction. 

For Business Banking Services:

Phone: (246) 467 3272
Monday to Friday, 8:00 A.M. to 5:00 P.M.

For Data Protection/ Privacy Queries:

How to Resolve A Complaint:

We want to help you resolve any issues as quickly as possible. Click here for information on how to resolve a complaint.